Teleperformance Opens 16th Contact Center with at Least 1,500 BPO Job Openings
As one of the biggest and pioneer call centers in the Philippines, Teleperformance continue to expand by opening its 16th contact center SM Aura in Taguig City.
Teleperformance Aura has 1,938 seats and will serve industries from the financial and banking sector, retail, gaming, electronic and entertainment, and logistics as well as domestic clients.
Teleperformance Philippines managing director Travis Coates said in a briefing that the company continues to invest heavily in the Philippine market.
“The Philippine market, in general, is something that we are heavily investing in and growing in. It’s probably one of the largest Teleperformance all over the world in terms of employee count,” Coates said adding that Teleperfromance Philippines has generated over 41,000 jobs.
The company has offices and contact centers in Metro Manila, Antipolo, Baguio, Bacolod, Cebu, and Davao and operates more than 26,500 workstations.
“We continue to look outside Metro Manila for opportunities to leverage talents and economic environments,” he added.
Coates mentioned that Teleperformance plans to set-up more offices and expand its presence in the provinces of Mindanao with the improvement of peace and order in the region.
“We are very successful in Davao. We have potential expansions beyond Davao and elsewhere in Mindanao. We expect to do that in next 12 to 24 months,” he said.
Coates also added that the quality of workforce in the Philippines for the business process outsourcing (BPO) sector has improved over the years.
“The quality of language skill improved in the last 19 years that we are here in the Philippines,” he mentioned.
Established in the Philippine sin 1996, Teleperformance is one of the pioneers in the country’s BPO industry.
/Carla Gamboa/
